Driver's Age
Minimum age of the driver is 23 Years Old. Maximum age is 70 Years Old. For cars belonging to groups M, Van, the minimum age is 25 years. Driving license, Passport or Identity Card should be the original documents, fax or copies will not be accepted.
Driving Licence
Greek Valid Driving Licence, or European valid driving licence (for EU countries), or an International (for countries outside of EU) issued at least 1 year before the rental is required.
ID Card/Passport
Valid ID Card (for EU member-countries only) or Passport is required. The driving license, the passport or identity should be the original documents, fax or copies will not be accepted.
Booking Online / Confirmation
If booked through "Today rent a car" online website, the user will receive a confirmation message within 2 business days. Τhe reservation will be valid only when confirmed via email from "Today rent a car". The user is obliged to immediately check the correctness of all confirmation information."Today rent a car" is not responsible for any incorrect information that the user submits on its website. Bookings within 48 hours are made by telephone only. Please note that online bookings are considered as valid, if the amount (at least 30% of the total cost rental) has been paid (in cases of payment via credit/debit card) or there has been former contact by the lessee to clarify the validity of the booking (in cases of payment via bank transfer).
Delivery / Receipt
For Delivery / Receipt at specific service locations there is no charge, for rentals over 3 days, (airport free delivery / receipt for rentals over 10 days), otherwise there is a minimum charge. Delivery / receipt outside of Thessaloniki is subject to mileage. If the delivery / receipt is in excess of opening hours there is additional charge of 20 €.
Extending the Rental Period
If the renter wishes to extend the initial booked / agreed car rental period, should contact "Today rent a car" 2 days before the expiry of the initial lease ,in order for the rental extension to be noted to the contract. Οtherwise will be additional charges. The insurance coverages are valid and cover the rented car only for the period booked and indicated on the Rental Agreement.
Cancellation Conditions
Cancellation can be made either through our website www.smartrent.com or by contacting the phone numbers listed on our website. Please note that bank charges that may arise fall completely on the lessee.In case of cancellation more than 10 days before pick up date, there will be no charges.Otherwise, "Today rent a car" has the right to charge the renter the below cancellation fees: For cancellations from 9 days to 1 day before the rental day, cancellation fee 30% of the total cost of the rental. If the rental is either on the same day or the customer does not appear at the agreed time and place, the total rental cost is not refunded.
Change of Reservation
A change in the reservation can be carried out only after and it is implied that the price is possible to be different, according to the price list of the specific period.
Payments Methods
Rental cost payment can be made via credit card, cash or bank transfer. A credit card is always required to rent a car even if the renter pays cash, except for car caterory A,B, where the guarantee can be paid in cash.
Guarantee
Drivers must be holders of a credit card for reasons of guarantee. Amount of money equal to the amount of the renter's rensposibility will need to be approved by the driver's credit card upon receipt of the car. This amount will be released Upon return / delivery of the car, if the car checked and unless other charges apply. The amount of the guarantee will be released depending on your bank. We are not responsible for any bank charges or bank charges associated with this process. Third party cards are not accepted, unless there is a legal written authorization.
Rental Time
Minimum rental period is One day (24 hours). The car rental is calculated per 24 hours, further delay will be charged as extra day. Note: If the vehicle will be returned earlier than the return date, there is no refund.
Car Type Changes
"Today rent a car" has the legal right in some special cases or depending of availability to deliver a different type/model of car than that of the original reservation with a corresponding or Larger Class Category.
Fuel Policy
Renter should returne the car with the same quantity of fuel that was in the tank on pick up. Extra fuel that is returned is not refundable.
Transportation by Ship
In case of transportation by ship, a written authorization of "Today rent a car" company it is needed.
Lease Out of Boarders
Car lease out of the boarders of Greece, is forbidden.
Traffic Fines and Violations / Infringement Administration Fee
Traffic or Parking Fines and consequential administration penalties resulting from violations of the driving code during rental period are paid by the renter who is the only responsible. In case it hasn’t been paid by the renter and there is need for "Today rent a car" company mediation for payment, there will be a charge of 20 € beyond the cost of infringement.
Key Loss or Destruction
The renter is fully responsible for the potentian loss or destruction of the car key, as it is not covered by our insurance.
Interior Car
If the vehicle is returned with stains that require special cleaning (sand, hair, stains etc) the renter is charged 80,00 € In the case of damage caused by the lessee (eg burning), there will be a corresponding charge, depending on the damage.
Accident File Costs
The driver is charged 20€ in the event of an accident, that is his fault. This amount is not refundable.
Milleage Allowance
The free kilometers are 150 daily. Kilometers on bookings over 14 days are free, with the Monthly Free Kilometer limit being up to 2,000km and annual limit 20.000. Extra kilometers are charged from 0.20 €/klm to 0.40 €/klm depending on car category.
Additional Equipment / Accesories
Extra Driver It's free
GPS 4,00 € daily (Maximum charge of 30,00 €)
Infant Seat 3,00 € daily (2nd infant seat free of charge) (Maximum charge of 30,00 €)
Βaby Seat 3,00 € daily (2nd baby seat free of charge) (Maximum charge of 30,00 €)
Baby Seat (Booster) 3,00 € daily (2nd booster free of charge) (Maximum charge of 30,00 €)
Snow Wheel Chains 3,00 € daily (Maximum charge of 20,00 €)
WIFI 10,00 € daily
(Αdditional equipment - accessories are available upon request).
Insurance Coverage
Every vehicle of "Today rent a car" has basic vehicle rental insurance coverage which includes:
1) Death or bodily injury to third parties (excluding the driver) up to € 1.220.000 per victim.
2) Material damages to third parties (excluding the "Today rent a car" vehicle) up to € 1.220.000
3) Road assistance and accident care.
5) Personal Accident Insurance up to € 15.000
4) Legal coverage.
For damages to the rented car, the renter is responsible for the entire commercial value of the vehicle at the time of the accident. In case of theft of the rented car (total/partial) the renter is responsible for the entire commercial value of the vehicle at the time of the theft. The renter should pay in full for the damages to the rented even if the damage is not renter's fault. If and when "Today rent a car" recovers the cost of the damage from the insurance company, then "Today rent a car" will compensate the customer. Minimum guarantee: € 500,00
Collision Damage Waiver (CDW) with excess amount
Collision Damage Waiver Insurance (CDW) covers the renter, limiting his liability (Excess) to the following Non-Deductible amounts:
1) Car groups A,B, deductible amount (Excess) € 3500 on daily cost of € 5.00
2) Car groups C, deductible amount (Excess) € 4000 on daily cost of € 7.00
3) Car groups C Diesel, D, E, deductible amount (Excess) € 4500 on daily cost of € 8.00
4) Car groups D Diesel, F, G, deductible amount (Excess) € 4800 on daily cost of € 9.00
5) Car groups G Diesel, V, deductible amount (Excess) € 5000 on daily cost of €10.00
6) Car groups Μ, V Plus, deductible amount (Excess) € 7000 on daily cost o f €15.00
Note: (CDW) is available for over 30 days rentals and for M, V Plus groups for over 30 days rentals. Also may not be available to all vehicles. This insurance does not cover undercarriage damages (underbody), the wheels, tires, hubcaps, antenna, the mirrors and the interior. Minimum guarantee: The excess amount of each car group.
Super Collision Damage Waiver (SCDW) with excess amount
Super Collision Damage Waiver(SCDW) covers the renter, limiting even more his liability (Excess) to the following Non-Deductible amounts:
1) Car groups A,B, deductible amount (Excess) € 1800 on daily cost of € 7.00
2) Car groups C deductible amount (Excess) € 2000 on daily cost of € 9.00
3) Car groups C Diesel, D, E, deductible amount (Excess) € 22000 on daily cost of €10.00
4) Car groups D Diesel, F, G, deductible amount (Excess) € 2600 on daily cost of €12.00
5) Car groups G Diesel, V, deductible amount (Excess) € 3800 on daily cost of €13.00
Note: (SCDW) is available for rentals over 30 days. For M, V Plus groups is available for over 30 days rentals and may not be available to all vehicles. This insurance does not cover undercarriage damages (underbody), the wheels, tires, hubcaps, antenna, the mirrors and the interior. Minimum guarantee: The excess amount of each car group.
ATTENTION!!! No insurance Coverage:
- For accidents that take place in violation of the Greek Traffic Code.
- For damages caused while the driver of the vehicle drives under the influence of alcohol or drugs.
- For damages caused to the vehicle because of off road driving.
- For damages that occurred from negligence or intention or from use of wrong fuel or on board of a ship.
- For damages inside the "Today rent a car" car, for theft or damage of any personal belongings while in the car.
- For damages that occurred from a default of contract’s terms and conditions.
- For accidents that take place when a driver is not declared on the Rental Agreement and drives the "Today rent a car" car.
- For accidents that renter has not informed "Today rent a car" office.
- In case the renter (customer) fails to provide "Today rent a car" company with the Police accident or incident report as well
as with the Accident care report from the Insurance company that insured the cars of "Today rent a car".
Change of Terms and Conditions
"Today rent a car" has the right to modify all or any of the above terms / prices and conditions of vehicle rentals without any further notice. Please visit and read the section that applies to you for the company's terms and conditions often or every time you need to make a booking. n Thessaloniki Courts of Law are responsible for resolving any problems or doubts of service that might occur.